Last Updated: September 12, 2026
At THOS — The House of Solution, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, contact us, or place an order.
When you use our website or interact with THOS, we may collect information such as your name, phone number, email address, delivery address, billing information, and details related to your orders. We may also collect basic technical information, including your IP address, browser type, device information, and website usage data. This helps us understand how visitors use our website and improve the overall experience.
We use the information we collect to:
We only use your information for legitimate business purposes and do not sell your personal information to third parties.
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and provide a better browsing experience. You can adjust your browser settings to block or remove cookies. However, some website features may not function properly if certain cookies are disabled.
THOS may share necessary information with trusted third-party service providers when required to operate our business. For example, information may be shared with delivery partners, payment providers, website service providers, or other vendors involved in fulfilling your order.
We only share information that is reasonably necessary for the relevant service, and we expect our service providers to handle your information responsibly.
Payments made through our website may be processed by third-party payment service providers. THOS does not intentionally store complete payment card details on our own servers. Payment information is handled according to the security and privacy practices of the relevant payment provider.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online system or method of data transmission can be guaranteed to be completely secure. We encourage you to take appropriate precautions when sharing information online.
Our website may contain links to third-party websites, services, or platforms. These websites operate independently and have their own privacy policies.
THOS is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
You may contact us to ask about the personal information we hold about you, request corrections to inaccurate information, or ask questions about how your information is being used. You may also choose not to receive certain promotional communications from us. Transactional or service-related communications may still be sent when necessary.
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.
When we make changes, the updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how THOS handles your information, please contact us through the contact information provided on our website.
